Terms of Service

Last updated: November 7, 2025

1. Acceptance of Terms

By accessing, browsing, or using Promiphy, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

If you disagree with any part of these terms, you must not use our platform or services.

2. User Accounts

  • You must provide accurate, current, and complete information during registration
  • You are responsible for maintaining the confidentiality of your account credentials
  • You must be at least 18 years old to use our services
  • One account per person - duplicate accounts are prohibited
  • You must notify us immediately of any unauthorized access to your account
  • You are responsible for all activities that occur under your account

3. Platform Usage Rules

You agree to:

  • Use the platform only for lawful purposes and in compliance with all applicable laws
  • Not violate any local, state, national, or international laws or regulations
  • Not impersonate any person or entity or provide false information
  • Not interfere with or disrupt the platform's servers or networks
  • Not attempt to gain unauthorized access to any part of the platform
  • Respect intellectual property rights and privacy of other users
  • Not engage in fraudulent, abusive, or misleading conduct
  • Maintain professional communication standards in all interactions

4. Influencer Subscription Terms

💰 Monthly Subscription Pricing

₹199→ ₹9950% OFF

Original Price: ₹199/month | Discounted Price: ₹99/month

This promotional pricing is available for a limited time. Pricing may change with 30 days notice.

Subscription Requirements

  • Active subscription required for influencers to access dashboard, campaigns, messages, and earnings
  • Subscription must be active before account verification can be approved
  • Expired subscriptions (after 30 days) will result in account access restrictions
  • Accounts not renewed within 10 days of expiration will be automatically blocked
  • Subscription renewals extend your access for 30 days from the renewal date

Coupon Codes

  • Limited-time coupon codes (e.g., FREE99-XXXXX) may provide discounts or free access
  • Each coupon code can be used only once per user
  • Coupon codes are non-transferable and cannot be redeemed for cash
  • Promotional coupons are valid for first-time subscribers only
  • We reserve the right to revoke coupon codes if fraud or abuse is detected

Subscription Cancellation & Refunds

  • Subscriptions are billed monthly in advance (₹99/month)
  • You can cancel your subscription at any time through Settings
  • No refunds for partial months - access continues until the end of the current billing period
  • After cancellation, your account remains active until the subscription end date
  • Renewal reminders are sent 10 days, 3 days, and 1 day before expiration
  • Failed payments may result in subscription suspension until payment is successful

5. Payments and Fees

Platform Commission

We charge a 10% platform commission on all completed campaigns. This fee is automatically deducted before payout to influencers.

Example: ₹10,000 campaign → Influencer receives ₹9,000, Platform fee: ₹1,000

  • All payments are processed securely through Razorpay for subscriptions and campaign transactions
  • Subscription payments (₹99/month) are processed automatically via Razorpay
  • Campaign payments are held in escrow until work is completed and approved by the brand
  • Refunds are subject to our dispute resolution process
  • Processing fees may apply to withdrawals
  • Currency conversions are subject to current exchange rates
  • All transaction records are maintained for audit purposes (minimum 7 years for tax compliance)

6. Account Verification

All new users (influencers and brands) must undergo account verification before accessing full platform features:

  • Influencers: Must have an active subscription (₹99/month) before verification can be approved
  • Verification is completed within 24 hours of profile submission
  • Verified accounts receive a verification badge on their profile
  • Unverified accounts have limited access to platform features
  • Verification may be revoked for policy violations or fraudulent activity
  • You can check your verification status on the Verification page

7. Intellectual Property Rights

All content, features, and functionality on Promiphy, including but not limited to:

  • Platform design, logos, graphics, and branding
  • Software, code, and algorithms
  • User interface and user experience elements
  • Documentation and materials

Are the exclusive property of Promiphy and protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. User Content

You retain ownership of all content you upload or create on Promiphy:

  • Profile information and portfolio content
  • Campaign briefs and deliverables
  • Chat messages and communications
  • You grant Promiphy a license to use, display, and distribute your content to provide our services
  • You are responsible for ensuring you have rights to all content you upload

9. Campaign Guidelines

Both brands and influencers must adhere to these guidelines:

  • Provide accurate campaign requirements and deliverables
  • Meet agreed-upon deadlines and quality standards
  • Submit authentic, original work that complies with platform rules
  • Cooperate in good faith throughout the collaboration
  • Resolve disputes through our official dispute resolution process
  • No solicitation of off-platform payments
  • Maintain professional communication standards

10. Prohibited Activities

You must NOT:

  • Share contact information (phone, email, WhatsApp) in chat messages
  • Use offensive, abusive, or discriminatory language
  • Attempt to bypass our payment system or commission fees
  • Create fake reviews or manipulate ratings
  • Engage in fraudulent activities or scams
  • Violate any terms of third-party platforms (Instagram, YouTube, etc.)
  • Upload malicious software or spam
  • Harass, threaten, or harm other users

11. Limitation of Liability

Promiphy serves as a platform connecting brands and influencers. We are not:

  • Responsible for the quality, delivery, or outcome of collaborations
  • Liable for damages resulting from platform use or inability to use the platform
  • A party to contracts between brands and influencers
  • Responsible for tax obligations (users must handle their own taxes)
  • Guaranteeing specific campaign results or engagement rates

All disputes should be resolved through our official dispute resolution process. We will mediate fairly but are not responsible for content quality or delivery.

12. Dispute Resolution

In case of disputes between brands and influencers:

  • Both parties must attempt to resolve directly through the platform first
  • If unresolved, file an official dispute through our system
  • Our admin team will review the case within 48 hours
  • Decisions are based on evidence, platform history, and fair practices
  • Refunds or platform action will be determined on a case-by-case basis

13. Account Termination and Suspension

We reserve the right to suspend or terminate accounts that:

  • Violate these Terms of Service or our Privacy Policy
  • Engage in fraudulent, illegal, or harmful activities
  • Provide false or misleading information
  • Harass or abuse other users
  • Attempt to manipulate or cheat the system
  • Fail to pay outstanding fees or resolve disputes
  • For Influencers: Fail to maintain an active subscription for more than 10 days after expiration
  • Use fraudulent coupon codes or payment methods

Subscription-Based Account Blocking

For Influencers: If your subscription expires and is not renewed within 10 days:

  • Your account will be automatically blocked
  • You will lose access to dashboard, campaigns, messages, and earnings
  • You can reactivate your account by renewing your subscription (₹99/month)
  • All your data, campaigns, and profile information will be preserved during the blocking period

Account Deletion

You may delete your account at any time through Settings or Verification page. All associated data will be permanently deleted (hard delete) within 30 days, including subscription data, payment records, campaigns, messages, and profile information. No data recovery is possible after this period, except where required by law for financial records.

14. Platform Availability

We strive to maintain 99.9% uptime but:

  • Platform may be temporarily unavailable for maintenance
  • We are not liable for service interruptions
  • Users are responsible for backing up important data
  • Scheduled maintenance will be announced in advance
  • Emergency maintenance may occur without notice

15. Changes to Terms

We may update these Terms of Service from time to time. We will:

  • Post the updated terms on this page
  • Update the "Last updated" date
  • Notify users via email for significant changes
  • Display in-app notifications for major updates

Continued use of the platform after changes constitutes acceptance of the updated terms.

16. Governing Law

These Terms of Service are governed by and construed in accordance with Indian law. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in India.

17. Contact Information

For questions, concerns, or legal inquiries about these Terms of Service, please contact us at:

Promiphy Legal Team

Email: promiphy.work@gmail.com

Response time: Within 24-48 hours

Need Help?

If you have questions about these terms or need clarification on any section, don't hesitate to reach out to our support team. We're here to help!